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CCTV & response

Keyholding Service in South Wales

We hold your keys safely and use them to attend your premises when someone needs to be there, so you and your staff are not the ones called out.

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  • 15 years in business
  • Insured public liability
  • UK-wide from South Wales

Keyholding

Your keys held by a security team

Most businesses list a member of staff as their keyholder, and that person gets the call when something happens out of hours. With TFM keyholding, we hold the keys and a TFM officer attends instead.

Staff left in peace

Nobody on your team has to be the person called in the middle of the night.

Ready for anything

With your keys, we can attend alarm activations, open and lock up, and let in people you have agreed with us.

What you get

Keyholding, set up with you

We agree what the keys are for and when we use them before we take them on.

What's covered

  • Your keys held by TFM
  • Officers attend when someone needs to be there
  • Used for alarm call-outs and lock and unlock visits
  • Works alongside mobile patrols

Planning and price

  • How long: An ongoing arrangement for as long as you need it.
  • How it's priced: Quoted once we know your premises and what you need the keys used for.

Ask us for a price for your site:

Keyholding in practice

Why businesses choose keyholding

Reasons people hand their keys to us.

When to call us

  • Alarm activations: Someone needs to attend and get into the building when the alarm goes off.
  • Opening and closing: The building needs opening or locking at set times.
  • Staff cover: Holidays and changes of staff leave no-one to hold the keys.

What you can expect

  • Agreed use: We agree what the keys are for before we take them on.
  • One team: The same team handles keyholding, call-outs, patrols and lock and unlock visits.
  • A report back: You hear whenever we have been to your premises.
Map of Great Britain marking Wales, England and Scotland, the areas TFM covers from its South Wales base

Our service area

Keyholding across South Wales and the UK

We provide keyholding from our South Wales base and take on sites across the rest of the UK.

Where we work

Don't see your location?

We are based in South Wales and take on work across the rest of the UK, so the chances are we can help. Call us with the site address and what you need, and we will tell you whether we can cover it.

FAQs

Frequently asked questions

What is a keyholding service?

We hold a set of keys to your premises and use them to attend when someone needs to be there, such as when your alarm goes off, instead of you or your staff.

What can you use my keys for?

Only what we agree with you, such as attending alarm activations, opening up and locking up, or letting in people you have approved.

Can keyholding be combined with patrols?

Yes. Keyholding, mobile patrols, alarm call-outs and lock and unlock visits all come from the same team.

Choose TFM

Hand your keys to TFM

Keyholding from TFM

With TFM keyholding, we hold the keys to your premises and send an officer when someone needs to be there, so the call in the night no longer goes to you or your staff.

Part of our response services

Keyholding sits alongside our alarm call-outs, lock and unlock visits and mobile patrols, so one security company can look after your premises out of hours.

Get a price

Call 03333355124 or email us with your premises and what you need. TFM is a South Wales security company with 15 years in business.

Tell us about your premises and what you need, and we will come back to you with a quote.