No more trips out
You and your staff are no longer the first people sent to a building when the alarm sounds.
CCTV & response
Alarm Call-Out Service in South Wales
When your alarm goes off, a TFM officer attends so you or your staff don't have to, and lets you know what they found.
Get a quote
- 15 years in business
- Insured public liability
- UK-wide from South Wales
Alarm call-outs
Someone to attend when the alarm sounds
An alarm going off in the night usually means a phone call to you or a member of staff, and a trip out to an empty building. With our alarm call-out service, a TFM officer attends instead.
Checked and reported
The officer checks the premises and lets you know what they found, so you know where things stand.
What you get
Alarm call-outs, set up with you
We agree how we will be contacted and how we get into the building before the service starts.
What's covered
- A TFM officer attends your alarm activations
- The premises checked inside and out
- What we found reported back to you
- Works best with our keyholding service
Planning and price
- How long: An ongoing arrangement for as long as you need it.
- How it's priced: Quoted for your premises once we know the site and how you want call-outs handled.
Ask us for a price for your site:
Alarm call-outs in practice
When businesses call us for alarm response
Common reasons for handing alarm call-outs to us.
When to call us
- Staff as keyholders: Employees being woken and sent to the building when the alarm goes off.
- Owners far away: Premises some distance from where the owner or manager lives.
- Empty buildings: Property with nobody nearby to check it.
What you can expect
- Keys held by us: With keyholding, we already have the keys we need to get in.
- A proper check: The officer checks the premises, not just the front door.
- A report back: You hear what we found.
Our service area
Alarm call-outs across South Wales and the UK
We run alarm call-outs from our South Wales base and take on sites across the rest of the UK.
Where we work
Don't see your location?
We are based in South Wales and take on work across the rest of the UK, so the chances are we can help. Call us with the site address and what you need, and we will tell you whether we can cover it.
FAQs
Frequently asked questions
What happens when my alarm goes off?
A TFM officer attends your premises, checks the building inside and out, and reports back to you on what they found.
Do you need my keys?
It helps. With our keyholding service we hold your keys, so the officer can get into the building when they attend.
Can you attend alarms outside South Wales?
We are based in South Wales and also take on work across the rest of the UK. Call us with the address and we will confirm.
Choose TFM
Hand your alarm call-outs to TFM
Alarm call-outs from TFM
Our alarm call-out service means a TFM officer attends your premises when the alarm goes off, instead of you or one of your staff. They check the building and let you know what they found.
Best with keyholding
Alarm call-outs work best alongside keyholding, so the officer who attends already has the keys to get in. Mobile patrols and lock and unlock visits can be added too.
Get a price
Call 03333355124 or email us with your premises and alarm details. TFM is a South Wales security company with 15 years in business.
Tell us about your premises and your alarm, and we will come back to you with a quote.