First impressions
Visitors are met at the door or front desk by someone who can help them, rather than an empty reception.
Guarding & patrols
Security Concierge Services in South Wales
Front-of-house security staff who welcome visitors, look after the door and keep an eye on your building.
Get a quote
- 15 years in business
- Insured public liability
- UK-wide from South Wales
Concierge services
A friendly face with a security eye
A good concierge does two jobs at once. They make visitors, residents and staff feel welcome, and they keep watch over who comes into the building. TFM concierge staff do both.
Security at the door
Knowing who is in the building, and who should not be, is part of the job from the first shift.
What you get
Concierge cover, planned with you
We agree the hours and the duties before our staff start.
What's covered
- A staffed front desk or entrance
- Visitors and deliveries met and signed in
- Keeping watch over who comes and goes
- Can be combined with guarding and patrols
Planning and price
- How long: For the hours and period you need, from a few days to an ongoing arrangement.
- How it's priced: Quoted for your building once we know the hours and duties.
Ask us for a price for your site:
Concierge services in practice
Where concierge staff help
Buildings where a staffed front desk makes a difference.
When to call us
- Offices: Reception areas that need staffing for visitors and deliveries.
- Residential buildings: Blocks where residents want a familiar face at the door.
- Shared buildings: Premises used by several businesses with one front door.
What you can expect
- Agreed duties: We agree the duties and hours before our staff start.
- Security first: Watching who comes and goes is part of the role.
- More cover: Add guarding or patrols for the hours the desk is closed.
Our service area
Concierge services across South Wales and the UK
We provide concierge staff from our South Wales base and take on sites across the rest of the UK.
Where we work
Don't see your location?
We are based in South Wales and take on work across the rest of the UK, so the chances are we can help. Call us with the site address and what you need, and we will tell you whether we can cover it.
FAQs
Frequently asked questions
What do your concierge staff do?
They staff your front desk or entrance, meet and sign in visitors and deliveries, and keep watch over who comes and goes. We agree the exact duties with you.
Can concierge be combined with guarding?
Yes. Concierge staff can cover the front desk while officers or patrols look after the rest of the site, all from one team.
Do you provide concierge staff outside South Wales?
We are based in South Wales and also take on work across the rest of the UK. Call us with the address and we will confirm.
Choose TFM
Book concierge cover with TFM
Concierge services from TFM
TFM concierge staff look after the front of your building: meeting visitors, handling deliveries and keeping an eye on who comes and goes.
Part of a wider plan
Concierge cover can sit alongside our manned guarding, mobile patrols, keyholding and CCTV units, so one company looks after your building inside and out.
Get a price
Call 03333355124 or email us with your building and the hours you need. TFM is a South Wales security company with 15 years in business.
Tell us about your building and the hours you need, and we will come back to you with a quote.